Contact & Support Policy
How to reach FirstPass and what to expect from support.
1. How to reach us
The best way to reach FirstPass™ support is by email at pkurunwune@premierpharmamentors.com. Please include your account email and a clear description of your question or issue so we can help efficiently.
2. What support covers
Support helps with account access, billing and subscription questions, technical issues, and general questions about using the platform.
Support does not provide legal advice, pharmacy practice advice, licensing advice, or answers about the accuracy of specific laws for your situation. FirstPass is an educational study tool only, and you remain responsible for verifying content against current official sources.
3. Response times
We aim to respond to support requests within a reasonable timeframe, typically within a few business days. Response times may vary during high-volume periods.
4. Company information
FirstPass™ is operated by Premier Pharma Mentors, Inc.. Website: firstpassprep.com. Contact: pkurunwune@premierpharmamentors.com.