Subscription & Cancellation Policy

FirstPass™ is offered as an auto-renewing subscription. Unless otherwise stated at checkout, your subscription automatically renews at the end of each billing period at the then-current price, using your payment method on file, until you cancel.

You may cancel at any time from your account settings or by contacting pkurunwune@premierpharmamentors.com. Cancellation stops future renewals. To avoid being charged for the next period, cancel before your renewal date.

When you cancel, you retain access to paid features through the end of your current paid billing period. Access then ends and no further charges are made. Cancellation does not, by itself, entitle you to a refund of amounts already paid; see our Refund Policy.

We may change subscription pricing or plan features. Where a change affects your renewal price, we will provide notice before it takes effect so you can cancel if you do not agree. Continued use after the change constitutes acceptance of the new price.

If a renewal payment fails, we may retry the charge and may suspend or downgrade access until payment succeeds. You are responsible for keeping your payment information current.