Data & Account Deletion Policy
How to delete your FirstPass account and associated data.
1. How to request deletion
You can request deletion of your FirstPass™ account and associated personal data from your account settings, where available, or by emailing pkurunwune@premierpharmamentors.com from the address associated with your account. We may take steps to verify your identity before processing a request.
2. What deletion does
When your account is deleted, we remove or de-identify your personal profile information and study data associated with your account, subject to the retention exceptions below. Deletion is generally irreversible, so please export anything you wish to keep beforehand.
3. Information we may retain
We may retain limited information where necessary to comply with legal, tax, accounting, or regulatory obligations, to resolve disputes, to enforce our agreements, or to prevent fraud and abuse. Retained information is limited to what is reasonably necessary and is handled in line with our Privacy Policy.
4. Deletion and active subscriptions
Deleting your account does not automatically refund amounts already paid. If you have an active subscription, review our Subscription and Cancellation Policy and Refund Policy before requesting deletion.
5. Timing
We aim to process verified deletion requests within a reasonable period. Some data may persist in backups for a limited time before being overwritten in the ordinary course.